FAQ’s and Insurance Info

General FAQs

  • We are in network providers with VSP (Vision Service Plan) and Medicare for eye exams. 

  • Anyone is Welcome!
    We accept new patients and will not turn you away due to what insurance plan you have.

    Out-of-Network
    ​If you have vision insurance, you may utilize your out-of-network benefits for products or services at our office. You will be charged for products and services at our office and we'll provide you with an itemized "superbill", a receipt you may submit to your insurance for reimbursement. Typically, insurance plans have "out-of-network" benefits for you to see the provider of your choice, even if they are not "in network" with your insurance company. 

  • Let us know what vision insurance you're currently enrolled with and we may help you find out their out-of-network claim forms. We may help you mail in your form with your itemized receipt (the superbill), or you may file your claim(s) online. If you have eligible benefits at your time of service, you should receive a check in the mail within 2-4 weeks.
    **We encourage you to check if you have benefits and whether or not you are eligible to use them. 

  • Yes! We encourage you to use your FSA/HSA dollars for your visit and optical purchases. If you have a debit/credit card for your FSA/HSA account, you are welcome to swipe it at our office for any products or services.
    If you don't have it on you when you come in, that's not a problem, too! After paying for your products and services in office, we will provide you with your superbill so you may use it to redeem your FSA/HSA dollars. 


    REMINDER: Unused FSA dollars expire at the end of the calendar year and you essentially lose it to insurance companies! HSA dollars typically roll over to the next year. Be sure to know which you have.

  • While we understand that things come up, we appreciate being notified more than 24 hours prior to your appointment if you need to reschedule/cancel. After the second cancellation, we may charge a non-refundable $50 to hold your appointment slot, applicable towards any services/products.

    Depending on how busy we are, if you are more than 15 minutes late, you may be asked to reschedule or allowed the option to wait until the next patient has completed their services.

  • All appointments with our doctors require a scheduled appointment.

    If you’d like to look at frames, it is also best to schedule an appointment so we may best serve you. We like to have your insurance details pulled up for your appointment so we may explain your benefits to you and review your prescription to find you the best options for your needs and style.

    If we have a full house and there isn’t a staff member to help you shop for frames, we may also ask that you schedule an appointment to come back so you may get the best experience.

Myopia Management FAQs

Frequently asked questions regarding myopia management for children in Saratoga, CA

Schedule a Complimentary Virtual Myopia Assessment

  • Generally, it breaks down to two reasons:

    • Hereditary - If one or both parents are myopic (nearsighted), there is a greater risk that their kids will be nearsighted too.

    • Environmental - Children who spend a lot of time performing near activities (reading, using hand-held electronics, etc) have a greater risk of becoming nearsighted. Research shows spending more time outside lowers the risk of childhood myopia.

  • Lifestyle changes resulting in children spending less time outdoors, and more near work, is driving myopia to epidemic levels. The incidence rate of myopia amongst children in the U.S. has grown over 60% over the past thirty years.

    • Vision - untreated, myopia in children usually progresses meaning their vision gets worse every year. This can impact activities, social life, and academic performance

    • Disease risk - higher levels of myopia increase the lifetime risk of serious eye diseases such as glaucoma and retinal diseases

  • YES! In expert hands like ours, myopia treatment can slow down or even stop their eyes from becoming more myopic (nearsighted). Stronger glasses each year should not be normal. There is no cure, but you can most likely improve how your eyes are changing. Currently, our office provides a variety of proven methods to treat pediatric myopia: prescription eye drops, daytime contact lenses, specialized glasses, and overnight contact lenses.

  • At Bella x Specs Optometry in Saratoga, we take a very personal approach to each case. We will customize treatment based on your child’s situation to ensure the experience is successful. Every family is unique and every child needs a plan that will not only slow their myopia but open them up to a new world of possibilities for their vision. We will be there for you every step of the way to answer all your questions and to make sure your child has a great experience.

    • Prescription Eye Drops - For some children, the use of a prescription eye drop may be the best treatment for managing myopia. Drops are typically applied at night before bed, and can be a good option for children not yet ready for a contact lens option.

    • Multifocal Contact Lenses – These specially designed contact lenses have multiple focal points, and have been proven to dramatically slow the progression of myopia in most children. They are worn during the day so also provide clear vision without wearing glasses. There are FDA-approved options such as MiSight® 1 day myopia control soft contact lenses.

    • Orthokeratology (Ortho-K) for Myopia Control – Orthokeratology, or Ortho-K, is a non-surgical treatment option for children with myopia. This treatment involves wearing special contact lenses overnight that reshape the cornea, allowing your child to experience clear vision during the day without the need for glasses or contacts. One of the most compelling reasons parents choose Ortho-K for their children is its ability to slow the progression of myopia. As a non-invasive treatment, Ortho-K provides both convenience and effectiveness in managing myopia in children.

    • Specially Designed Glasses - Standard glasses only hide symptoms. Our specialized lenses, including FDA-approved options like Stellest™, use innovative lenslet technology to help manage how the eye grows. These specially designed glasses are great options for younger children who may not be ready for a contact lens option.

Insurance or other questions?

Do you have any questions we haven’t answer? Feel free to fill out this form and let us know! We’ll get back to you by the end of the next business day.